Privacy Policy

This Privacy Policy describes how SafeNanny collects, uses, and protects
your personal data when you use our babysitting platform. We are committed to maintaining the privacy and security of all user information.

We collect information you provide directly, including:

• Account information (name, email, phone number, date of birth, location).
• Profile information (photo, experience, qualifications);
• Voluntary verification data (when you choose to verify your identity or background by uploading documents);
• Booking data (dates, times, and terms of engagements);
• Records of communication between users through our messaging system.

We use your personal data to:

• Provide and improve our services;
• Connect parents with suitable babysitters;
• Facilitate the booking and communication process;
• Send important system messages and notifications;
• Ensure safety, security, and trust within the platform;
• Comply with legal obligations.

All data is stored and processed in compliance with the General Data Protection Regulation (GDPR).
We implement strict technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

You have the right to:

• Access your personal data;
• Correct inaccurate or incomplete information;
• Delete your account and data (the "right to be forgotten");
• Object to data processing;
• Export your data in a machine-readable format.

To exercise these rights, please contact us at info@safenanny.bg.

If you have questions regarding your privacy or this policy, please contact us at info@safenanny.bg. We will be happy to assist with any concerns regarding how we handle your personal data.